Our method
The 5 + 10 Cleaning System
Consistency is the hardest part of commercial cleaning. Our answer is a fixed sequence: five passes in every office area, ten in every restroom, performed in the same order on every visit by every crew.
5 steps
Office areas
Every office, conference room, and common area gets the same five passes, in the same order, on every visit.
Step 1: Reset the room
Empty waste and recycling, replace liners, and return chairs and furniture to their intended position.
Step 2: Disinfect high-touch points
Door handles, light switches, shared desks, phones, and rails are wiped with an EPA-registered disinfectant and given the required dwell time.
Step 3: Dust top-down
Vents, ledges, sills, monitors, and surfaces are dusted from the highest point down so nothing settles on work already done.
Step 4: Glass and spot clean
Interior glass, partitions, and entry doors are cleaned; walls and doors are spot-treated for marks and fingerprints.
Step 5: Floors last
Vacuum carpet edge-to-edge, dust mop and damp mop hard floors, then a final walk-through with lights and locks checked.
10 steps
Restrooms
Restrooms carry the heaviest scrutiny in any building, so they get twice the sequence — ten passes, every single visit.
Step 1: Stage and ventilate
Post wet-floor signage, open ventilation, and stage color-coded tools reserved for restroom use only.
Step 2: Empty and reline
Waste and sanitary receptacles are emptied, wiped, and relined.
Step 3: Apply chemical and dwell
Bowls, urinals, and fixtures are charged with disinfectant and left to dwell while other steps proceed.
Step 4: Dust and de-web
Vents, lights, partition tops, and corners are dusted and cleared.
Step 5: Detail fixtures
Bowls and urinals are brushed inside and out, including the base and the back of the fixture.
Step 6: Sinks and counters
Basins, faucets, counters, and backsplashes are scrubbed and rinsed, with hard-water buildup treated.
Step 7: Mirrors and dispensers
Mirrors are polished streak-free; dispensers and hand dryers are wiped down.
Step 8: Partitions and walls
Stall partitions, doors, handles, and touched wall areas are disinfected on both sides.
Step 9: Restock
Tissue, towel, soap, and sanitary supplies are refilled to full and shortages are reported.
Step 10: Floors and final check
Floors are swept and mopped into corners and around fixtures, then a final odor and appearance check is logged.
FAQ
Questions we hear most
What is the 5 + 10 Cleaning System?
It is our written standard: five passes in every office area and ten in every restroom, performed in the same order on every visit. It is what keeps quality consistent no matter which crew is in the building.
Do you clean during business hours or after?
Most clients prefer after-hours service so cleaning never interrupts their team. We also run day-porter service for lobbies and restrooms in higher-traffic buildings.
Are you insured and bonded?
Yes. We carry general liability and workers' compensation coverage, and we can provide a certificate of insurance naming your property before service begins.
How is carpet cleaning priced?
By square footage and soil level. We walk the space first, then quote a fixed price for the dual-stage process so there are no surprises on the invoice.
What does a quote involve?
A short walk-through of your building, a look at your current schedule and pain points, and a written scope with fixed monthly pricing. There is no charge and no obligation.
Which areas do you serve?
We are based in Walker and serve commercial clients across West Michigan — Grand Rapids, Wyoming, Kentwood, Holland — as well as Detroit and surrounding cities.
Ready for a cleaner building?
Book a free walk-through. We will assess your space and send back a written scope with fixed monthly pricing — no obligation.